Wifi slow! change the wireless channel on your BT Home Hub 5

Telephone Engineer Chelmsford 2

Is your wifi slow.

Try changing the channel on you router, here is the way to change the channel on a BT Hub 5

How do I change the wireless channel on my BT Home Hub 5?

If you decide to continue with manual selection the Smart Wireless feature will be turned off.
How to change your wireless channel manually
Open the web browser on a computer or device connected to your Hub and go to http://bthomehub.home to open the Hub Manager
Click on Settings
Enter the admin password. Unless you’ve previously changed it, you’ll find the default password on your Hub settings card on the back of your Hub.

If you have changed it and now forgotten it, you can use the password override feature to set up a new password
Click on the “Advanced Settings” tab, then click Continue to Advanced Settings
Click on the “Wireless” tab
To manually select the wireless channel for the “2.4 GHz” band:
Go to the 2.4GHz page and select a channel from the drop down menu next to “Wireless Channel”.

First try channels 1, 6 or 11
Click Apply to confirm the change. Then wait 60 seconds for your computer to automatically discover the new settings.

There’s no need to change any settings on your computer
You can do the same on the 5GHz page to change your 5GHz wireless channel. We recommend selecting channel 36, 40, 44 or 48

If this doesn’t work

Give us a ring and arrange a visit for us to give you a solution to your problem